Return & Refund Policy

At Lyvaa, we strive to provide high-quality fashion and lifestyle products. Please read our return and refund policy carefully before placing your order.

Return & Exchange Policy

We want you to be fully satisfied with your purchase. Here's what you need to know about our exchange policy:

We accept exchanges in the following cases:

• Size exchange (if the item doesn't fit)
• Damaged product
• Print issue
• Wrong color received

We do not accept exchanges for:

• Change of mind
• Style or design preference

Exchange Conditions:

• You must notify us within 24 hours of receiving the product.
• Send clear photos/videos showing the issue via our Facebook inbox: https://web.facebook.com/Lyvaaaaaaaa
• The product must be unused, unwashed, and returned in its original packaging.
• Customers are responsible for the return shipping cost in case of size exchanges.

Refund Policy

We do not offer refunds, except in the following cases:

• Your ordered item is out of stock
• We are unable to deliver your product

Refunds will be processed to the original payment method within 7–10 working days.